It's totally natural that you might have questions regarding your assessment results! So in these instances, CyberVadis can be available to answer questions regarding the assessment, in two ways:
1. Companies can contact us with a list of specific questions that will be transferred to the analyst in charge of the assessment. The analyst will respond in detail via email within 10 working days. This service comes at no additional cost.
2. In addition to the services described above, CyberVadis can offer a paid one-hour evaluation debrief, consisting of a web conference with one of our expert analysts. Prior to the call, we kindly ask that you can provide a list of specific items for discussion so our analyst can prepare a thorough response for you.