All evidence documents you upload during the assessment are stored in your document library on the CyberVadis platform. From there, you can attach documents to specific answers, reuse them across multiple questions, and delete files you no longer need.
Uploading a document
To upload a new document to a specific question:
Navigate to the question you are answering
Select the control or answer option that requires evidence
Click "Attach new evidence" icon that appears next to the selected option
Choose one of the following:
Upload a new document: select a file from your device to upload it to your document library and attach it to this answer simultaneously
Select an existing document: choose a file you have already uploaded to attach it to this answer without uploading it again
Once attached, the document will appear under the relevant control and will be visible to our analysts during the review.
Reusing documents across multiple questions
You only need to upload each document once. A single document can be attached to as many questions and controls as relevant. For example, your information security policy may be applicable to multiple controls across different sections of the questionnaire. Upload it once and select it from your document library each time it is needed.
Managing your document library
Your document library is the central hub for all files uploaded to the platform. From the library you can:
View all uploaded documents and check which questions they are attached to
Search for a specific document using the search function
Edit document details
Delete files you no longer need
Note that a document sitting in your library but not attached to any question will not be considered in your assessment. Every piece of evidence must be attached to at least one answer to count.
Deleting a document
Before deleting a document, be aware that deleting it removes all of its associated references across the questionnaire. If the document is attached to multiple questions, all of those attachments will be lost.
To delete a document:
Go to your document library
Find the document you want to delete (use the search function if you have many files uploaded)
Click the bin icon on the right side of the document entry
Confirm your choice in the dialogue box that appears
Once deleted, the document cannot be recovered and will not be sent to CyberVadis for review.
After submission
Once you have submitted your questionnaire, no further changes to documents are possible. Make sure all your evidence is correctly uploaded and attached before clicking Submit. See [Can I change my answers or add documents after submitting?] for more detail.
Document sharing settings
When uploading documents, you can control whether each file is visible to your clients or kept for internal use only. For guidance on managing document sharing settings, see [How to change the sharing settings for your evidence documents].
Document retention
For information on how long CyberVadis retains your uploaded documents, see [Document retention: how long CyberVadis keeps your files].