Subscription & Billing
Everything you need to know about your CyberVadis subscription, pricing, and invoicing.
By Ana1 author6 articles
Your subscription
Understand what is included in your subscription, how pricing works, and how the subscription and scorecard validity periods relate to each other.
What does a CyberVadis subscription include?Explains what you receive as part of you CyberVadis subscription: scorecard, improvement plan, sharing capabilities, EASM, and multilingual support, so you understand the full value of the service before or…
What is the subscription fee?Find out how CyberVadis subscription fees are structured, where to view current pricing, and what additional costs you may encounter during your subscription.
Subscription period and scorecard validity: understanding the timelineYour CyberVadis subscription and your scorecard have two separate validity periods. Understanding the difference between them helps you plan reassessments and avoid unexpected gaps in access.
Invoicing and payments
Everything you need to know about invoices, payment methods, and billing queries.
Invoicing: when invoices are issued and how to payFind out when to expect your CyberVadis invoice, which payment methods are accepted, and what to do if you need to update your billing details or add a purchase order…
Why did I receive an invoice without signing a contract?Understand why CyberVadis issues invoices without a separate signed contract, and which terms govern your subscription and billing obligations.
How to add a PO number or correct an error on my invoiceFind out how to add a purchase order number to your invoice before it is issued, and what steps to follow if you need to correct a billing detail after…