When you will receive your invoice
Invoices are generated at the start of each subscription period and sent by email to the billing contact registered on your account. If you need to update your billing contact or correct details on an invoice, see [How to add a PO number or correct an error on my invoice].
Payment methods
We accept the following payment methods:
Credit and debit cards (Visa, Mastercard, American Express, and most other major cards)
PayPal
Bank transfer
If paying by bank transfer, our bank details are printed at the bottom of your invoice. Please include your invoice number as a reference when making the transfer, this ensures your payment is matched to your account without delay.
Payment terms
Payment is due within 45 days of the invoice date. Late payment may result in interruption to your CyberVadis platform access and services.
VAT
VAT is not included in the invoice amount. It is applicable for companies based in European Union countries and will be added to your total at the point of payment.
For billing queries, contact our team at invoices@cybervadis.com. Please include your invoice number in any correspondence.